Kontakta Swebus Kundtjänst och kundservice

Betyg: 0 Hade biljettnummer: 7EBQVVG-1 den 21 augusti 2017 från Karlskoga busstn till Arlanda via Västerås Till karlskoga kom bussen försent samt till Västerås också försent. Jag väntade den bussen 866 som körs till Arlanda utan resultat. Buss 4you som kördes till Arlanda ca 5-50 var full. På den biljettvariant som jag hade fattades nr fona till Swebuss kundtjänst, kassa swebuss i Västeråscentrum var stängt förstås. Jag var tvingat åka taxi med pris 1300 kron ! Annars skulle jag missa flygplanet...

enligt denna sida ska telefonnummer 0771-218218 vara tillgängligt dygnet runt, men när man ringer, som jag lördag 12/11-16, så är det stängt efter kl 15:00 lördagar och enligt tel svararen är det bestämda telefontider varje dag,

Zero star as a starter Swebus service was very poor and overpriced in my own experience. But the worst of all is the following From Stockholm to Copenhagen, Swebus dropped me in Goteborg central bus station around 8:00 pm to wait four hours for my 1:45 connection to Copenha. That lay over time was tolerated until the station announced suddenly the closure of their gates at 1:15 and the security guards come to kick us out to the cold. No friction of the hands or Jumping Jack Flash moves would help you escape the imminent freezing outside that train station. But there Taxis taking the line, if you care hire one for thirty minutes ride hoping that their car heat is functional. Hey Swebus, all you should humanly have done to care for your customer is to warn me in advance about the closures, which is your responsibility. I would then have booked my trip to Goteborg to kill the night in the hotel warmth, and you would still have made that $90.00 you charged for Stockholm-Copenhagen. Keep in mind I haven\'t even yet talked about the state of your buses and the lack of customer service etc...